A few key features of your bespoke home portal are listed below.
Library: View and download digital documents, such as the homeowner’s or tenancy manual given to
you at handover, as well as user manuals, home warranty documents and more. You can also upload
your own documents to the portal for safe keeping, allowing you to log in and access them online from
any device.
FAQs: Check the FAQs section for answers to common queries regarding setting up utility accounts,
home maintenance and more. If you still need help, refer to the documents in the Library section of the
portal or get in touch using the details in the Contacts section.
Contacts: For times when you need advice or assistance, we’ve listed key contacts on your portal. By the
time you’ve moved into your home, you’ll find contact details for customer services staff, the home
emergency helpline, your home warranty provider, your utility suppliers and any applicable property
management team.